The Board handles complaints involving:
• abuse of authority in applying the merit criteria
• abuse of authority in choosing between an advertised and a non-advertised appointment process
• omission in assessing the candidate in the official language of his or her choice.

“Abuse of authority” can include bad faith and personal favouritism. The Board also has the authority to interpret and enforce the Canadian Human Rights Act in dealing with any discriminatory aspects of an appointment. The burden of proof generally rests with the complainant.