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Work Force Adjustment

1. What is a Work Force Adjustment (WFA) situation?

A Work Force Adjustment (WFA) situation arises when a deputy head determines that the services of one or more indeterminate employees will no longer be required beyond a specific date. 

WFA applies to indeterminate employees who are informed in writing that their services may no longer be required for one of the following reasons: 

  • lack of work

  • the discontinuance of a function

  • a relocation where the employee chooses not to move, or 

  • an alternative delivery initiative. 

WFA exercises are focused on positions and the nature of the work performed—not on the individuals occupying those roles. As a result, it is common for all employees performing similar duties within the same team to be affected by the WFA.

WFA is governed by the National Joint Council (NJC) Workforce Adjustment Directive (WFAD). The key elements of the WFAD are depicted in the Appendix D of the Directive.

2. What Are the Possible Work Force Adjustment Steps?

The WFA process consists of key stages with varying timing for the initiation and completion of each stage by department/agency—depending on factors such as the number of positions affected.  

 

The main stages are outlined below: 

 

    1 - Notification to affected employee(s) 

 

An affected employee is an indeterminate employee who has received a written Notification of Affected Status letter informing them that his or her services may no longer be required because of a WFA situation. 

 

It’s important to note that receiving a Notification of Affected Status does not automatically mean that the employee has already been or will be laid off. 

 

Receiving a Notification of Affected Status means that the department has initiated a WFA process and has identified the position as potentially impacted.  

 

The department will review the status of each affected employee annually, or earlier, from the date of initial notification of affected status and determine whether the employee will remain on affected status or not.  

 

    2 - Voluntary Departure Program (VDP) 

 

During the period of affected status, employees may be asked to participate in a Voluntary Departure Program to mitigate WFA impacts.  

 

Where five or more affected employees in the same work unit, group, and level, the department must establish a voluntary departure program. This program allows employees who are affected to voluntarily leave the public service and select one of the options (B or C) .

 

When the number of volunteers is larger than the required number of positions to be eliminated, selections will be based on seniority. 

 

    3 - Selection of Employees for Retention and Lay-off (SERLO) Process 

 

The SERLO process is initiated when the number of volunteers from the VDP is insufficient to achieve the required workforce reductions, or when no VDP is implemented. SERLO is the mechanism through which the employer determines which employees will be retained and which will be selected for layoff. In making these determinations, departments may consider qualifications, such as language proficiency or expertise, as well as operational requirements and future needs. 

 

    4 - Official Notification of WFA Status  

 

After sending the initial Notification of Affected Status letters to employees, the department will review the status of each affected employee. This may include the VDP and SERLO processes. The employer will determine whether the employee’s Affected Status will be rescinded or not. 

 

If the employee’s position remains affected and is deemed to no longer be required at a specific time, they will receive an Official Notification of WFA Status. This Official Notification could take weeks to years to come.  

3. What happens after receiving the Official Notification of WFA Status?
Diagramme RE

 

The letter will outline which of the possible scenarios applies to the employee:    

 

    1 - The position is eliminated and the employee will be deemed Surplus with the Guarantee of a Reasonable Job Offer (GRJO). 

 

In this case, the department predicts indeterminate employment for which the employee is qualified will be available within the core public service. In this situation, the department will provide the Employee with a Guarantee of a Reasonable Job Offer (GRJO) and they will be placed on a Public Service Commission (PSC) priority list until they either receive and accept a reasonable job offer, resign, or refuse a reasonable job offer.  

 

    2 - The position is eliminated and the Employee is declared an Opting employee. 

 

If the employee is not provided with a GRJO, the department will notify the employee that their position is eliminated, and they will be considered “opting”.  

 

4. What is a Surplus employee?

An indeterminate employee is declared a Surplus employee when their position is being eliminated, and they are eligible for a GRJO. The department will have reviewed the situation and determined that it is likely that they will be able to guarantee another position for this employee. While their position is eliminated, the department has determined that they will be guaranteed an offer of indeterminate employment in a new position within the core public administration.  

 

In such instances, the employee will be placed on Surplus Priority Status allowing them to be deployed on a priority basis to other positions within the public service. They will remain on surplus status until they are appointed to another indeterminate position or laid off because they refuse a reasonable job offer.  

 

If the employee accepts a reasonable job offer, the situation is resolved. If the employee accepts a lower-level position, their salary is protected until they are appointed to a position with a maximum rate of pay equal to or higher than the maximum rate of pay of the position from which they were declared surplus or laid off.  

 

Please note that individuals identified as surplus employees with GRJO do not have access to the alternation process. Only opting employees are eligible for alternation and can register on the alternation lists.

5. What is an Opting employee?

An Opting employee is an indeterminate employee who does not receive a GRJO.  

 

The Employee will receive an opting letter confirming that the position is no longer required and they will have 120 days to choose between option A, B or C under Section 6.4 of the WFAD.

 

120-day Opting period  

 

The 120-day opting period begins on the date the employee receives written notice they are an opting employee. 

 

Once one of the options is picked and submitted in writing, the employee cannot change their option. 

 

If no option is selected within the 120-days, Option A is deemed selected by default. 

 

During the 120-days, the employee continues to work, be paid, and earn pensionable time.  

6. What are the three options for Opting employees?

Once an employee is opting, they are entitled to $1,200 for financial and job placement counselling services. They also need to pick one of the following three options:  

 

Option A: 12 Month Surplus Period  

 

An Opting employee who chooses Option A will have surplus priority rights for appointment to other positions in the Core Public Administration for 12 months; effectively allowing them to be considered ahead of unaffected employees for open positions.  

 

During this period, they have 12 months to find a reasonable job offer or else they will be laid-off. They can also participate in alternation during this period. Employees selecting Option A (12-month surplus priority) will also continue to work and earn pensionable time. 

 

Option B: Transition Support Measure (TSM) 

 

When choosing this option, the employee resigns and in exchange receives a taxable cash lump-sum payment based on years of service in the Public Service. 

 

While the Employee must resign under this option, they will be considered laid off for purposes of severance pay, which is sperate from the TSM. Under this option, an employee may benefit from a pension reduction waive if they are between the ages of 55-59 years old, have at least 10 years of service and became a Public Service Superannuation Plan member before January 1, 2013, or are between the ages of 60-64 years old, have at least 10 years of service and became a Public Service Superannuation Plan member on or after January 1, 2013.  

 

Information on exact TSM payments in weeks’ pay by year of service can be found in the WFAD (Appendix C).

 

Option C: Educational Allowance (+ TSM) 

 

When choosing this option, the employee receives the TSM cash payment plus reimbursement of up to $17,000 as an Educational Allowance for receipted expenses for tuition fees, costs of books and relevant equipment. 

 

The Employee has the opportunity to go on leave without pay (LWOP) for a maximum of two years rather than resign and receive severance, where they can continue to contribute to the pension plans and participate in benefits plans (they must pay the employee and employer portions). 

However, you are not eligible for a pension reduction waiver under Option C

7. Alternation during the opting period

Alternation allows an opting employee who was not offered a GRJO to exchange positions with an unaffected employee who wishes to leave the core public administration a. The Alternation must occur within the 120-day opting period or 12-month surplus period under Option A. The date of Alternation must be specified, and employees must exchange positions on that same day. 

 

Alternation normally occurs between members at the same group and level or occasionally when the two positions are considered equivalent (See the equivalency table). This means the maximum rate of pay for the higher paid position is no more than 6 percent higher than the maximum rate of pay for the lower paid position. 

 

If an unaffected employee alternates, they can only select Option B or C(i). If alternation is during Surplus A period, the alternate’s TSM will be reduced by 1 week for each completed week between beginning of employee surplus period and date of alternation. 

Please note that only opting and surplus employees who have chosen Option A are eligible to alternate with a non-affected employee. Management approval is required (but not automatic) for an alternation to occur. 

The WFAD states that if an alternation is denied, an employee can request a meeting to discuss the rationale for the decision with the employer, and the bargaining agent representative may be present. If a member feels that the refusal may not be for valid reasons, they are encouraged to submit an intake form with the AJC.  

AJC members can access the alternation list by logging in securely to the AJC's website and downloading the list in PDF format to identify a potential match to pursue alternation.  

Opting and non-affected members interested in alternation should register on all employer platforms, including the new Treasury Board of Canada Secretariat’s Alternation Portal 

8 - Employment status during the WFA process

Members continue to be employees during possible phases of the WFA process (Affected, VDP, SERLO, Surplus, Opting Period). They continue working and nothing changes regarding salary and benefits. These periods also count as pensionable time.

9. Is there a link between WFA and the Early Retirement Incentive?

The 2025 federal budget announced the Early Retirement Incentive (ERI). While the legislation that would enable ERI is not yet passed and there are no processes in place, the Employer has started to reach out to public servants who may be eligible for the new program.  

There is no information available yet on how ERI and WFA may work together. Members who may be eligible to leave the federal public service under either program should ensure they are fully informed on available options and the consequences and impacts of each. 

What is ERI?  

According to the limited information being provided by the Employer, the ERI will be a temporary, voluntary program that will offer eligible members a pension reduction waiver. Put another way, individuals approved under the ERI will be eligible for an immediate pension based on years of service without the 5 percent annual reduction that is normally applied for each year of early retirement under the Federal Public Service Pension Plan.  

Am I eligible for ERI? 

To be eligible for ERI, individuals must meet the following requirements. However, the federal government has stated that individuals who meet these requirements are not guaranteed to be approved for ERI. Manager approval will necessary.  

 

Age 
50+ 
55+ 

Date joined the Public Service Pension Plan 

Joined on or before Dec 31, 2012 

Joined on or after Jan 1, 2013 

Pensionable service 

Minimum 2 years  

Public service employment 

Minimum 10 years 

 

 

When will ERI be available? 

Implementation of the ERI would begin once the legislation comes into force. The timeframe for ERI will be limited, with applications required within 120 days of the legislation coming into force, and retirements within 300 days.  

Individuals who meet the initial eligibility criteria are not guaranteed access to the ERI. An application process will be required.  

What are key differences between ERI and the WFA Directive pension waiver?  

Details of the ERI are not fully known.  

However, there are two key differences between the ERI and the pension waiver available under the WFA Directive:  

The pension waiver under WFA is available to eligible individuals who are 55 to 59 years old, with at least ten years of service. 

  • With the WFA pension waiver, eligible individuals may benefit from additional financial supports, such as the Education Allowance or Transitional Support Measure. 

 

How do I get more information on the ERI?  

For more information on eligibility criteria, individualized pension information and to keep up to date on announcements about ERI, consult:  

10. What is a pension waiver and how do I qualify for a WFA pension waiver?

Normally, federal public servants who choose to retire early are subject to a 5 percent annual pension reduction for each year of early retirement. For example, retiring five years early would normally mean a 25 percent pension reduction (5 percent per year). 

A pension waiver under WFA allows eligible public servants the option to retire with an immediate pension based on their years of service, without the 5 percent annual reduction that is normally applied for each year of early retirement.  

Do I qualify for a pension waiver under WFA? 

To qualify for a pension waiver under the WFA Directive, members must be leaving the public service through involuntary retirement (including Voluntary Departure Program and alternation) (selecting Option B under WFA) and meet the following age and service requirements:  

  • Age 55 to 59 

  • At least 10 years of service with the federal government, including at least two years of pensionable service 

How do I apply?  

Members can apply for a pension waiver by:  

  • Discussing with their manager and  having the deputy head confirm that the employee meets the criteria for pension waiver and complete the Request for a pension reduction waiver under the Public Service Superannuation Act 

  • Submitting the completed form to the Government of Canada Pension Centre 

If all conditions are met, the Pension Centre will process the waiver. 

If your pension waiver request is denied, submit an Intake form to the AJC to discuss next steps. 

How do I get more information on the pension waiver? 

Consult the following resources for more information on pension waivers:  

  • Government of Canada Pension Centre  

Scenario-based Questions
1 - I am thinking about VDP? What I need to know

The VDP process happens after notifications of affected status are delivered to employees, and before any potential SERLO process. Employees must have a minimum of 30 calendar days to decide whether they want to participate in the VDP process. 

Participation in the VDP process is not mandatory. If an employee decides to participate in the VDP process, they must select Options B, C(i) or C(ii).  

Options B (TSM) and C(i) - Education Allowance 

If an employee decides to participate in the VDP and opts for Option B or C(i), they are considered laid-off for severance pay purposes and work with management to establish a departure date.  

The TSM (the lump sum payment) is paid upon resignation. This payment will range from 4 to 52 week’s salary and will vary between employees because it depends on the employee’s years of service. Employees with 16-29 years of service will get the maximum amount. 

If an employee selects Option C(ii), they are requesting a LWOP for two years. If they provide proof of registration to a learning institution within 12 months of starting LWOP, their departure date is delayed for a maximum of two years. If they do not provide proof of registration within 12 months of starting LWOP, they are considered laid-off for severance pay purposes at that time. 

Under Option C(ii), the lump sum will be equivalent to the TSM plus reimbursement of up to $17,000 for certain educational expenses. 

Annex C of the WFAD outlines the years of service calculations for the amount of the TSM. The severance pay is calculated according to section 22.01 of the LP Collective Agreement.  

2 - I am Surplus and received a GRJO: What happens if I refuse?

If an employee refuses a GRJO, they will be laid off. The lay-off will not be sooner than 6 months from the beginning of the surplus period (which began after the 120-day opting period). The employee will continue to be paid and have access to benefits until they are laid off.  

If the Employee refuses a GRJO, they will not have access to the lump-sum amount, pension waiver, or to retraining, salary protection or reinstatement priority entitlements. 

The WFAD defines Guarantee of a reasonable job offer (GRJO) for lack of work, the discontinuance of a function, and relocation where the employee chooses not to move situations), as an offer of indeterminate employment within the core public administration, normally at an equivalent level. Surplus employees must be both trainable and mobile. Where practicable, a reasonable job offer shall be within the employee's headquarters as defined in the Travel Directive.

3 - I am Surplus and received a GRJO: How do I improve my chances?

To increase chances of finding a GRJO, an employee should actively participate in seeking a new position. 

This includes: 

  • Actively networking and reaching out to managers; 
  • Being available for job interviews; 
  • Giving serious and thoughtful consideration to all job opportunities, including different classifications; 
  • Being aware of your entitlements and obligations associated with your priority status;  
  • Self-referring to job postings on GC Jobs that have closed, provided that a letter of offer has not yet been signed and the member has not already been considered in the process;
  • Using departmental resources such as managers, HR advisors, and the Career Transition Centres.

If you are identified as a Surplus GRJO employee, and not an Opting employee, you are not eligible for alternation, therefore, you cannot be added to the TBS Alternation List or the AJC Alternation List.

4 - I am opting with no GRJO and want to stay in the public service. Which option is best?

If an opting member wishes to remain in the federal public service, the best option is Option A. Option A is the 12-month surplus period in which to secure a reasonable job offer.  

During this 12-month period, the member remains an employee and is provided meaningful work.  

During this time, their home department considers them a statutory priority. This means their home department will appoint them ahead of all others, with the exception of Canadian Armed Forces members. Meanwhile, another department considers an employee on the PSC Priority List as being a regulatory priority. An employee considered a regulatory priority is appointed after employees with a statutory priority, but in no relative order. Refer to Priority Types (section 1.2 of the Guide on Priority Entitlements) to see the order of appointment based on statutory priority and on regulatory priority.

If an opting employee accepts a GRJO during the 12-month surplus period and their salary is to a lower-level position, their salary is protected until appointed or deployed to a position with a maximum rate of pay equal to or higher than that of the surplus position. Additionally, they are considered a Reinstatement Priority for reappointment to a former level. If applicable, they may also be eligible for retraining.

If an opting employee does not find a GRJO after the 12-month surplus period, they will be laid off. The lay-off notice must be provided to them one month before the scheduled lay-off date.  

In this scenario, the employee discontinues working as of the resignation day and is considered to have been laid-off for purposes of severance pay entitlement. They maintain lay-off priority rights for appointment to positions in the Core Public Administration (CPA) for one year following the lay-off date. They would also be entitled to the following:

  • A pension waiver if they are between 55 and 59 years of age with at least 10 years of service;
  • Pay in lieu of the unfulfilled surplus period for a surplus employee who resigns before the end of the 12-month surplus period;
  • A lump-sum payment equal to the surplus regular pay for the remaining balance of the surplus period, up to a maximum of 6 months (the amount cannot exceed the maximum that would have been received under Option B).
5 - I received an Opting letter and I do not wish to stay in the federal public service and I am considering Option B. What are the benefits? What happens after you pick Option B?

If you opt for Option B, you are entitled to a lump-sum payment based on your years of service in the Public Service. This payment ranges from 4 to 52 weeks' salary. Employees with 16-29 years of service are entitled to the maximum amount.

In this scenario, you are considered laid-off for severance pay purposes and can work with management to determine a departure date. After your date of departure, you will receive the lump-sum payment, severance pay and a vacation pay out. See Article 22 of the LP Collective Agreement for severance details.

Under option B, the Pension Waiver applies if the person became a plan member before January 1, 2013, and is at least 55 years old with at least 10 years of service at the end of their employment (not in receipt of an GRJO and is laid-off); or the person became a plan member on or after January 1, 2013, and is at least 60 years old with at least 10 years of service at the end of their employment (not in receipt of an RJO and is laid-off).

If you opt for Option B, you relinquish any rights for reappointment.

a - I received the Opting letter and I wish to leave the government to pursue further education and career change - what option should I pick?

As an opting member, the employee will be entitled to $1,200 for financial and job placement counselling services. If they wish to leave the public service and make a career change, Option C may be a good option.  

There are two possible directions to take under Option C. 

If they opt for Option C(i), the member effectively resigns from the federal public service. They receive a lump-sum amount ranging from 4 to 52 weeks salary and up to $17,000 for receipted expenses for tuition fees, costs of books and relevant equipment. 

If they opt for Option C(ii), the member does not resign from the federal public service right away. They request a leave without pay for a maximum of two years. While pursuing Option C(ii), the member must provide proof of registration within the 12 months of starting LWOP. At the end of the two years pursuing Option C(ii), the member is laid off unless alternate employment is found. 

b - Opting and successful at finding an alternation match. What’s next?

If an opting employee finds a match through the alternation program and is able to exchange positions with another member who wants to leave the federal public service, both employees need to present the exchange to their respective managers for approval. If the alternation is approved, the WFA process ends for the opting employee once they’ve alternated with their match, on the same day. 

c - Opting but unsuccessful at finding an alternation match. What’s next?

If the employee does not find a match through the alternation program during the opting period, they need to select one of the options outlined in the opting letter by the 120-day deadline. If they do not select an option by the deadline, they will default to Option A. 

6 - Unaffected and interested in alternation. What’s available to me?

If you want to leave the public service, you can try to alternate – in other words, give your position to someone who is opting and wants to stay in the public service. If your alternation is approved by management and is successful, two options are available to you:

  • Option B – TSM and a pension waiver (if applicable) 

  • Option C (i) – TSM plus reimbursement of up to $17,000 for receipted expenses for tuition fees, costs of books, and relevant equipment 

 

Information on the pension waiver:

Under option B, the Pension Waiver applies if the person became a plan member before January 1, 2013, and is at least 55 years old with at least 10 years of service at the end of their employment (not in receipt of an RJO and is laid-off); or the person became a plan member on or after January 1, 2013, and is at least 60 years old with at least 10 years of service at the end of their employment (not in receipt of an RJO and is laid-off). 

For both options, you would resign and your departure date would be established by management. 

A non-affected employee cannot select Option A (12-month surplus priority period to secure a reasonable job offer) or Option C (ii) (go on leave without pay for up to two years). 

CONTACT INFORMATION

If you have additional questions, consult the Directive or submit an intake form. A labour relations officer will get back to our affected members within two business days.